FREQUENTLY ASKED QUESTIONS (FAQ)
Shipping Time Frames
Our lead times are 1-3 weeks from date of order placed, most times sooner. Once your order is done processing and is shipped you will automatically receive an updated email with the tracking number from Urban Modern MetalWorks LLC.
Don't Have a PayPal Account to Pay?
That's ok, you don't need to be signed up for PayPal to purchase one of our items we accept credit/debits cards too. Once you are ready to checkout and are at the checkout screen you will see a button for Credit Card or a PayPal button with the option to pay by credit/debit card.
Can You Make Me A Custom Order?
Yes, custom orders start at a minimum amount and size. If you have a logo please email us your vectorized file. In order to provide a quote we will need additional details such as size, colors and if you don't have a file send a picture or drawing of your idea. Please email us for details and we will be happy to discuss your project!
How Do I Hang It?
Each steel item is uniquely made and can be displayed a variety of ways. Some items have tabs or hangers in the back and you can utilize those existing elements to hang on a wall. Item descriptions will note if hangers or tabs are on the product.
If there are no hangers or tabs in the back, then you can utilize the existing holes within the steel piece to insert nails.
If you do not want to put holes on your walls, you can also use magnets if placing on direct metal or use a screw in magnets.
Easels are also used if displaying on a shelf or desk and heavy duty double sided 3M Velcro tape is often used as well.
Do You Make This Yourself?
Yes! All of our steel décor is made in our facility in Owasso, Ok from start to finish. 100% Made in the USA.